We’ve all been there before: you get a notice from a software platform that you love, saying it’s under new ownership. You might not think much of it at the time, but soon you start to see the...

How do you get news from your neighborhood? In the digital age, you’re probably connected to your neighbors and community online, perhaps through Facebook pages and groups, or other social media....

You’ve seen them before: that little “How can I help you today?” bubble that pops up in the corner of a website if you’re on the page for long, allowing you to interact with a computer application...

Who really owns your agency’s data—you, or the systems that house your data? After reading Insurance Journal’s recent article on data ownership by Andrea Wells, we’d like to add our insights on the...