--- title: HawkTalk | industry topics (3) description: industry topics | (3) --- - [Home](http://hawksoft.com/) - [Product](https://www.hawksoft.com/agency-management-system/) - [Agency Management System](https://www.hawksoft.com/agency-management-system/) - [Feature Tour](https://www.hawksoft.com/agency-management-system/tour/) - [Service That Delights](https://www.hawksoft.com/agency-management-system/wow/) - [Conversions](https://www.hawksoft.com/agency-management-system/conversions/) - [Why HawkSoft](https://www.hawksoft.com/why-hawksoft/) - [Agency Stories](https://www.hawksoft.com/stories/) - [About Us](https://www.hawksoft.com/about/story/) - [Our Story](https://www.hawksoft.com/about/story/) - [Core Values](https://www.hawksoft.com/about/core-values/) - [Leadership](https://www.hawksoft.com/about/leadership/) - [Partners](https://www.hawksoft.com/about/partners/) - [Careers](https://www.hawksoft.com/about/careers/) - [Support](https://www.hawksoft.com/support/) - [Contact Support](https://www.hawksoft.com/support/) - [Submit Support Ticket](https://www.hawksoft.com/support/ticket/) - [Join a Support Session](https://www.hawksoft.com/support/join/) - [System Requirements](https://www.hawksoft.com/support/system-requirements/) - [Download Center](http://download.hawksoftinc.com/) - [Resources](https://www.hawksoft.com/guides/) - [Carrier Downloads](http://hawksoftinc.com/agency-management-system/carrier-downloads) - [HawkSoft University](https://www.hawksoft.com/university/index.html) - [HUG (HawkSoft User Group)](https://www.hawksoft.com/hugs/index.html) - [Referral Program](https://www.hawksoft.com/referrals/index.html) - [Shows & Conventions](https://www.hawksoft.com/shows/index.html) - [Guides & Brochures](https://www.hawksoft.com/guides/index.html) - [Contact Us](https://www.hawksoft.com/contact/) - [Blog](https://hawksoft.com/blog/) ## [HawkTalk Blog](https://blog.hawksoft.com/) ## Industry insights for independent insurance agencies   [![Blog author](https://blog.hawksoft.com/hubfs/HawkSoft%20-%20Oct%202017/image/cropped-cropped-HawkSoft-Square-Logo.png)](https://www.hawksoft.com/) [October 24 2023](https://blog.hawksoft.com/remarketing-retention-toolbox-for-hard-market) - [Tweet](https://twitter.com/share) [2 Comments](https://blog.hawksoft.com/remarketing-retention-toolbox-for-hard-market#comments-listing) [Customer Retention](https://blog.hawksoft.com/topic/customer-retention), [Remarketing](https://blog.hawksoft.com/topic/remarketing), [industry topics](https://blog.hawksoft.com/topic/industry-topics), [hard market](https://blog.hawksoft.com/topic/hard-market) ## [Retention & remarketing toolbox for beating the hard market](https://blog.hawksoft.com/remarketing-retention-toolbox-for-hard-market) [![Toolbox for retention & remarketing](https://blog.hawksoft.com/hubfs/Remarketing%20toolbox%20header%20-%20no%20circle.jpg)](https://blog.hawksoft.com/remarketing-retention-toolbox-for-hard-market) [Read More](https://blog.hawksoft.com/remarketing-retention-toolbox-for-hard-market) [September 20 2023](https://blog.hawksoft.com/increase-productivity-in-carrier-relationships) - [Tweet](https://twitter.com/share) [No Comments](https://blog.hawksoft.com/increase-productivity-in-carrier-relationships#comments-listing) [carriers](https://blog.hawksoft.com/topic/carriers), [industry topics](https://blog.hawksoft.com/topic/industry-topics) ## [Tips for increasing productivity in your carrier relationships](https://blog.hawksoft.com/increase-productivity-in-carrier-relationships) [![](https://blog.hawksoft.com/hubfs/Carrier%20meeting%20header%20-%20sm.jpg)](https://blog.hawksoft.com/increase-productivity-in-carrier-relationships) [Read More](https://blog.hawksoft.com/increase-productivity-in-carrier-relationships) [July 20 2023](https://blog.hawksoft.com/evaluating-insurance-network-partners) - [Tweet](https://twitter.com/share) [No Comments](https://blog.hawksoft.com/evaluating-insurance-network-partners#comments-listing) [industry topics](https://blog.hawksoft.com/topic/industry-topics), [insurance network](https://blog.hawksoft.com/topic/insurance-network), [cluster](https://blog.hawksoft.com/topic/cluster) ## [What to consider when joining an insurance agency network](https://blog.hawksoft.com/evaluating-insurance-network-partners) [![](https://blog.hawksoft.com/hubfs/Networks%20header%20-%20sm.jpg)](https://blog.hawksoft.com/evaluating-insurance-network-partners) [Read More](https://blog.hawksoft.com/evaluating-insurance-network-partners) [June 22 2023](https://blog.hawksoft.com/ai-content-creation-tools) - [Tweet](https://twitter.com/share) [No Comments](https://blog.hawksoft.com/ai-content-creation-tools#comments-listing) [AI](https://blog.hawksoft.com/topic/ai), [Artificial Intelligence](https://blog.hawksoft.com/topic/artificial-intelligence), [industry topics](https://blog.hawksoft.com/topic/industry-topics), [ChatGPT](https://blog.hawksoft.com/topic/chatgpt) ## [An experiment with AI content generation tools](https://blog.hawksoft.com/ai-content-creation-tools) [![](https://blog.hawksoft.com/hubfs/AI%20content%20tools%20header%20-%20sm.jpg)](https://blog.hawksoft.com/ai-content-creation-tools) [Read More](https://blog.hawksoft.com/ai-content-creation-tools) [June 22 2023](https://blog.hawksoft.com/streamline-acord-form-management-with-an-insurance-agency-management-system) - [Tweet](https://twitter.com/share) [No Comments](https://blog.hawksoft.com/streamline-acord-form-management-with-an-insurance-agency-management-system#comments-listing) [ACORD](https://blog.hawksoft.com/topic/acord), [industry topics](https://blog.hawksoft.com/topic/industry-topics), [ACORD Forms](https://blog.hawksoft.com/topic/acord-forms) ## [Streamline ACORD Form management with an insurance AMS](https://blog.hawksoft.com/streamline-acord-form-management-with-an-insurance-agency-management-system) [![](https://blog.hawksoft.com/hubfs/ACORD%20Form%20header%20-%20sm.jpg)](https://blog.hawksoft.com/streamline-acord-form-management-with-an-insurance-agency-management-system) *This article was written with the help of ChatGPT-4 as an experiment with using AI content generation tools - [learn more about our experimentation process here](https://blog.hawksoft.com/ai-content-creation-tools). HawkSoft is still working on defining...* [Read More](https://blog.hawksoft.com/streamline-acord-form-management-with-an-insurance-agency-management-system) [March 20 2023](https://blog.hawksoft.com/chatgpt-applications-insurance) - [Tweet](https://twitter.com/share) [3 Comments](https://blog.hawksoft.com/chatgpt-applications-insurance#comments-listing) [Insurance technology](https://blog.hawksoft.com/topic/insurance-technology), [insurtech](https://blog.hawksoft.com/topic/insurtech), [technology](https://blog.hawksoft.com/topic/technology), [AI](https://blog.hawksoft.com/topic/ai), [chatbots](https://blog.hawksoft.com/topic/chatbots), [industry topics](https://blog.hawksoft.com/topic/industry-topics), [ChatGPT](https://blog.hawksoft.com/topic/chatgpt) ## [Leveraging AI and ChatGPT for the Modern Insurance Agent](https://blog.hawksoft.com/chatgpt-applications-insurance) [![](https://blog.hawksoft.com/hubfs/ChatGPT%20header%20-%20sm.jpg)](https://blog.hawksoft.com/chatgpt-applications-insurance) ## Guest blog by David Carothers *Guest blogs are written by contributors outside of HawkSoft. The author's views are entirely their own and may not reflect the views of HawkSoft.* [Read More](https://blog.hawksoft.com/chatgpt-applications-insurance) [March 20 2023](https://blog.hawksoft.com/cloud-software-terms-browser-vs-desktop) - [Tweet](https://twitter.com/share) [No Comments](https://blog.hawksoft.com/cloud-software-terms-browser-vs-desktop#comments-listing) [HawkSoft Cloud](https://blog.hawksoft.com/topic/hawksoft-cloud), [cloud data](https://blog.hawksoft.com/topic/cloud-data), [browser-based](https://blog.hawksoft.com/topic/browser-based), [industry topics](https://blog.hawksoft.com/topic/industry-topics), [cloud platform](https://blog.hawksoft.com/topic/cloud-platform) ## [Software in the cloud: browser-based vs. desktop-based applications](https://blog.hawksoft.com/cloud-software-terms-browser-vs-desktop) [![](https://blog.hawksoft.com/hubfs/Cloud%20header%20-%20sm.jpg)](https://blog.hawksoft.com/cloud-software-terms-browser-vs-desktop) Most software applications these days tout themselves as being “in the cloud.” But what does that really mean? There are a number of different cloud models, ranging from desktop applications that... [Read More](https://blog.hawksoft.com/cloud-software-terms-browser-vs-desktop) [February 21 2023](https://blog.hawksoft.com/2023-insurtech-summit-summary) - [Tweet](https://twitter.com/share) [No Comments](https://blog.hawksoft.com/2023-insurtech-summit-summary#comments-listing) [Insurance technology](https://blog.hawksoft.com/topic/insurance-technology), [Insurance Disruptors](https://blog.hawksoft.com/topic/insurance-disruptors), [insurtech](https://blog.hawksoft.com/topic/insurtech), [technology](https://blog.hawksoft.com/topic/technology), [AI](https://blog.hawksoft.com/topic/ai), [industry topics](https://blog.hawksoft.com/topic/industry-topics), [API integrations](https://blog.hawksoft.com/topic/api-integrations) ## [Thoughts from Big I's First InsurTech Summit](https://blog.hawksoft.com/2023-insurtech-summit-summary) [![Growing seedling made of data points](https://blog.hawksoft.com/hubfs/Insurtech%20header%20-%20no%20text.jpg)](https://blog.hawksoft.com/2023-insurtech-summit-summary) As part of its meeting in Savannah, GA, at the end of January, the Big I held its first-ever InsurTech Summit. The event included two enlightening panels on insurance technology and where it’s... [Read More](https://blog.hawksoft.com/2023-insurtech-summit-summary) [January 20 2023](https://blog.hawksoft.com/considerations-during-agency-acquisition-or-merge) - [Tweet](https://twitter.com/share) [No Comments](https://blog.hawksoft.com/considerations-during-agency-acquisition-or-merge#comments-listing) [agency value](https://blog.hawksoft.com/topic/agency-value), [industry topics](https://blog.hawksoft.com/topic/industry-topics), [acquisitions](https://blog.hawksoft.com/topic/acquisitions), [mergers](https://blog.hawksoft.com/topic/mergers), [agency sale](https://blog.hawksoft.com/topic/agency-sale) ## [What to consider when buying, selling, or merging an insurance agency](https://blog.hawksoft.com/considerations-during-agency-acquisition-or-merge) [![Hands exchanging money for business storefront](https://blog.hawksoft.com/hubfs/Acquisitions%20header%20-%201000.png)](https://blog.hawksoft.com/considerations-during-agency-acquisition-or-merge) Most independent insurance agencies have noticed the uptick in agency mergers and acquisitions in the last several years, with over 1,000 independent agency acquisitions announced in 2021 and 40% of... [Read More](https://blog.hawksoft.com/considerations-during-agency-acquisition-or-merge) [November 16 2022](https://blog.hawksoft.com/mfa-implementation) - [Tweet](https://twitter.com/share) [2 Comments](https://blog.hawksoft.com/mfa-implementation#comments-listing) [data protection](https://blog.hawksoft.com/topic/data-protection), [password security](https://blog.hawksoft.com/topic/password-security), [industry topics](https://blog.hawksoft.com/topic/industry-topics), [data security](https://blog.hawksoft.com/topic/data-security), [MFA](https://blog.hawksoft.com/topic/mfa), [multi-factor authentication](https://blog.hawksoft.com/topic/multi-factor-authentication) ## [Implementing multi-factor authentication for your business](https://blog.hawksoft.com/mfa-implementation) [![](https://blog.hawksoft.com/hubfs/MFA%20header%20-%20sm.jpg)](https://blog.hawksoft.com/mfa-implementation) These days, simply having a password isn’t enough to keep your systems secure from digital threats. Multi-factor authentication (MFA), a system of logging in using two or more credential methods, is... 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