Does the word "reporting" send chills down your spine? Does your stomach turn at the thought of sifting through pages of data just to get a sense of how your agency's book of business is doing?...
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It’s no secret that in order to drive growth at your agency, you need accurate reporting tools to track key performance indicators (learn more about why this is in our blog on harnessing vital KPIs)....
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January
31
2018
4 Comments
Education,
Agency Intelligence,
Net Promoter Score,
Customer Retention,
industry topics
How to use the Net Promoter Score survey to increase customer retention
5% increase in retention can lead to 25%-95% increase in profit(Source: Bain & Company)
Harvard Business Review says, “acquiring a new customer is anywhere from five to 25 times more expensive than...
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September
26
2017
No Comments
Business,
Development,
HawkSoft,
Infographics,
Agency Intelligence,
HawkSoft 4,
Product,
Sales Pipeline,
HawkSoft news
Customize the Sales Pipeline in HawkSoft 4 (Bonus: Sales Pipeline Infographic)
(Source: Shutterstock)
HawkSoft 4 launches this October with a visual overhaul and a redesigned sales pipeline that will help you support and understand your agency better than ever.
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