---
title: HawkTalk | agency stories
description: agency stories |
---

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## [HawkTalk Blog](https://blog.hawksoft.com/)

## Industry insights for independent insurance agencies

 

[![Blog author](https://blog.hawksoft.com/hubfs/HawkSoft%20-%20Oct%202017/image/cropped-cropped-HawkSoft-Square-Logo.png)](https://www.hawksoft.com/)

[February 23 2026](https://blog.hawksoft.com/supporting-leadership-opportunities-for-women-in-insurance)

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[No Comments](https://blog.hawksoft.com/supporting-leadership-opportunities-for-women-in-insurance#comments-listing) [women agency owners](https://blog.hawksoft.com/topic/women-agency-owners), [Women in insurance](https://blog.hawksoft.com/topic/women-in-insurance), [industry topics](https://blog.hawksoft.com/topic/industry-topics), [agency stories](https://blog.hawksoft.com/topic/agency-stories)

## [Supporting Leadership Opportunities for Women in Insurance](https://blog.hawksoft.com/supporting-leadership-opportunities-for-women-in-insurance)

[![](https://blog.hawksoft.com/hubfs/Womens%20Day%20Header%20-%20sm.jpg)](https://blog.hawksoft.com/supporting-leadership-opportunities-for-women-in-insurance)

[Read More](https://blog.hawksoft.com/supporting-leadership-opportunities-for-women-in-insurance)

[November 24 2025](https://blog.hawksoft.com/how-to-implement-ai-at-your-independent-insurance-agency)

- [Tweet](https://twitter.com/share)

[No Comments](https://blog.hawksoft.com/how-to-implement-ai-at-your-independent-insurance-agency#comments-listing) [AI](https://blog.hawksoft.com/topic/ai), [industry topics](https://blog.hawksoft.com/topic/industry-topics), [agency stories](https://blog.hawksoft.com/topic/agency-stories)

## [How to Implement AI at Your Independent Insurance Agency](https://blog.hawksoft.com/how-to-implement-ai-at-your-independent-insurance-agency)

[![](https://blog.hawksoft.com/hubfs/AI%20header%20-%20sm.jpg)](https://blog.hawksoft.com/how-to-implement-ai-at-your-independent-insurance-agency)

[Read More](https://blog.hawksoft.com/how-to-implement-ai-at-your-independent-insurance-agency)

[July 18 2025](https://blog.hawksoft.com/a-legacy-of-community-at-eab-insurance-group)

- [Tweet](https://twitter.com/share)

[No Comments](https://blog.hawksoft.com/a-legacy-of-community-at-eab-insurance-group#comments-listing) [women agency owners](https://blog.hawksoft.com/topic/women-agency-owners), [Women in insurance](https://blog.hawksoft.com/topic/women-in-insurance), [community involvement](https://blog.hawksoft.com/topic/community-involvement), [industry topics](https://blog.hawksoft.com/topic/industry-topics), [agency stories](https://blog.hawksoft.com/topic/agency-stories)

## [A Legacy of Community at EAB Insurance Group](https://blog.hawksoft.com/a-legacy-of-community-at-eab-insurance-group)

[![](https://blog.hawksoft.com/hubfs/EAB%20team.jpg)](https://blog.hawksoft.com/a-legacy-of-community-at-eab-insurance-group)

*Image source: [Rough Notes](https://roughnotes.com/three-generations-of-service/)*

[Read More](https://blog.hawksoft.com/a-legacy-of-community-at-eab-insurance-group)

[July 18 2025](https://blog.hawksoft.com/nonprofit-niche)

- [Tweet](https://twitter.com/share)

[No Comments](https://blog.hawksoft.com/nonprofit-niche#comments-listing) [community involvement](https://blog.hawksoft.com/topic/community-involvement), [charity](https://blog.hawksoft.com/topic/charity), [industry topics](https://blog.hawksoft.com/topic/industry-topics), [agency stories](https://blog.hawksoft.com/topic/agency-stories), [niche](https://blog.hawksoft.com/topic/niche), [nonprofit](https://blog.hawksoft.com/topic/nonprofit)

## [Building a Niche in Nonprofit](https://blog.hawksoft.com/nonprofit-niche)

[![](https://blog.hawksoft.com/hubfs/Nonprofit%20header%20-%20sm.jpg)](https://blog.hawksoft.com/nonprofit-niche)

[Read More](https://blog.hawksoft.com/nonprofit-niche)

[April 28 2025](https://blog.hawksoft.com/prioritize-community-engagement)

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[No Comments](https://blog.hawksoft.com/prioritize-community-engagement#comments-listing) [community involvement](https://blog.hawksoft.com/topic/community-involvement), [charity](https://blog.hawksoft.com/topic/charity), [industry topics](https://blog.hawksoft.com/topic/industry-topics), [agency stories](https://blog.hawksoft.com/topic/agency-stories)

## [Prioritizing Community Engagement at Your Agency](https://blog.hawksoft.com/prioritize-community-engagement)

[![](https://blog.hawksoft.com/hubfs/Community%20Engagement%20header%20-sm.jpg)](https://blog.hawksoft.com/prioritize-community-engagement)

[Read More](https://blog.hawksoft.com/prioritize-community-engagement)

[November 15 2023](https://blog.hawksoft.com/social-media-strategy-ymi)

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[No Comments](https://blog.hawksoft.com/social-media-strategy-ymi#comments-listing) [agency stories](https://blog.hawksoft.com/topic/agency-stories), [social media](https://blog.hawksoft.com/topic/social-media), [client engagement](https://blog.hawksoft.com/topic/client-engagement)

## [Creating a community: YMI Insurance on social media strategy](https://blog.hawksoft.com/social-media-strategy-ymi)

[![Follows sharing likes and hearts on social media](https://blog.hawksoft.com/hubfs/YMI%20header%20-%20sm.jpg)](https://blog.hawksoft.com/social-media-strategy-ymi)

[Read More](https://blog.hawksoft.com/social-media-strategy-ymi)

[June 23 2022](https://blog.hawksoft.com/robert-mackoul-dick-fanazick-award)

- [Tweet](https://twitter.com/share)

[No Comments](https://blog.hawksoft.com/robert-mackoul-dick-fanazick-award#comments-listing) [Dick Fanazick Award](https://blog.hawksoft.com/topic/dick-fanazick-award), [agency stories](https://blog.hawksoft.com/topic/agency-stories), [gratitude](https://blog.hawksoft.com/topic/gratitude)

## [A Generous Spirit: Honoring Robert Mackoul, HawkSoft's 2022 Dick Fanazick Award Recipient](https://blog.hawksoft.com/robert-mackoul-dick-fanazick-award)

[![](https://blog.hawksoft.com/hubfs/Team%20photo%20-%20text.png)](https://blog.hawksoft.com/robert-mackoul-dick-fanazick-award)

One of the highlights of the last several HawkSoft User Group national conferences is the presentation of HawkSoft’s Dick Fanazick Award to someone who has made a huge impact in the life of an agent....

[Read More](https://blog.hawksoft.com/robert-mackoul-dick-fanazick-award)

[March 21 2022](https://blog.hawksoft.com/best-practices-data-claims)

- [Tweet](https://twitter.com/share)

[No Comments](https://blog.hawksoft.com/best-practices-data-claims#comments-listing) [Agency Intelligence](https://blog.hawksoft.com/topic/agency-intelligence), [data cleanup](https://blog.hawksoft.com/topic/data-cleanup), [data](https://blog.hawksoft.com/topic/data), [Dick Fanazick Award](https://blog.hawksoft.com/topic/dick-fanazick-award), [best practices](https://blog.hawksoft.com/topic/best-practices), [standard processes](https://blog.hawksoft.com/topic/standard-processes), [agency stories](https://blog.hawksoft.com/topic/agency-stories)

## [Excellence by the Numbers: A Data-Driven Approach to Superior Service](https://blog.hawksoft.com/best-practices-data-claims)

[![](https://blog.hawksoft.com/hubfs/Best%20Practices%20-%20data%20-%20lower%20res.jpg)](https://blog.hawksoft.com/best-practices-data-claims)

[Read More](https://blog.hawksoft.com/best-practices-data-claims)

[November 30 2021](https://blog.hawksoft.com/kevin-dougherty-dick-fanazick-award)

- [Tweet](https://twitter.com/share)

[No Comments](https://blog.hawksoft.com/kevin-dougherty-dick-fanazick-award#comments-listing) [Dick Fanazick Award](https://blog.hawksoft.com/topic/dick-fanazick-award), [agency stories](https://blog.hawksoft.com/topic/agency-stories), [gratitude](https://blog.hawksoft.com/topic/gratitude)

## [Putting People First: Honoring Kevin Dougherty, HawkSoft's 2021 Dick Fanazick Award Recipient](https://blog.hawksoft.com/kevin-dougherty-dick-fanazick-award)

[![](https://blog.hawksoft.com/hubfs/DF%20video%20screenshot.png)](https://blog.hawksoft.com/kevin-dougherty-dick-fanazick-award)

[Read More](https://blog.hawksoft.com/kevin-dougherty-dick-fanazick-award)

[October 25 2021](https://blog.hawksoft.com/louis-irene-rotta)

- [Tweet](https://twitter.com/share)

[1 Comment](https://blog.hawksoft.com/louis-irene-rotta#comments-listing) [Dick Fanazick Award](https://blog.hawksoft.com/topic/dick-fanazick-award), [agency stories](https://blog.hawksoft.com/topic/agency-stories), [gratitude](https://blog.hawksoft.com/topic/gratitude)

## [A Lasting Legacy: the Incredible Story of Louis & Irene Rotta and Al McGarr](https://blog.hawksoft.com/louis-irene-rotta)

[![](https://blog.hawksoft.com/hubfs/LouRotta_header.png)](https://blog.hawksoft.com/louis-irene-rotta)

*Pictures of Al McGarr, Louis D. Rotta, and Lou and Irene Rotta*

[Read More](https://blog.hawksoft.com/louis-irene-rotta)

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