Creating a community: YMI Insurance on social media strategy

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A Generous Spirit: Honoring Robert Mackoul, HawkSoft's 2022 Dick Fanazick Award Recipient

One of the highlights of the last several HawkSoft User Group national conferences is the presentation of HawkSoft’s Dick Fanazick Award to someone who has made a huge impact in the life of an agent....

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Excellence by the Numbers: A Data-Driven Approach to Superior Service

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Putting People First: Honoring Kevin Dougherty, HawkSoft's 2021 Dick Fanazick Award Recipient

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A Lasting Legacy: the Incredible Story of Louis & Irene Rotta and Al McGarr

Pictures of Al McGarr, Louis D. Rotta, and Lou and Irene Rotta

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Finding Your Niche: an Inteview with CedarBrew

Malena Farrell (right) with CedarBrew agents Rachel Grieder (center) and Robin Campbell (left)

Malena Farrell, HawkSoft customer and co-president of Cedar Risk Management, sees the independent...

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A Standing Ovation: Tips from a Big I Best Practices Agency

Big I’s list of Best Practices Agencies, released every few years, recognizes agencies who “represent the highest performers based on their growth and operational excellence.” The 2020 list included...

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Service Never Stops: Agency Community Relief Efforts During COVID-19

Nick Pembroke, vice president of McClain Insurance Services, delivers food with his kids and Patrick Doyle of Advocate Telecom

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Lessons from Pat Meeks, HawkSoft's 2020 Dick Fanazick Award Winner

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The Elite Client Experience: Tips from the 2019 Rough Notes Agency of the Year

Image Source: Arturo Paulino, Rough Notes

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