2024 HawkSoft User Group Regional Meetings

 

The HawkSoft User Group (HUG) held day-long regional meetings in 7 cities across the country this fall. Over 430 agents attended a meeting, making this the year with the most attendees so far! We were also excited to have a total of 67 companies exhibit at our regional meetings. 

While each regional meeting had the same overall agenda, there were different HawkSoft and agent presenters in each city. Morning sessions focused on training on the updated areas in HawkSoft 6, including:

  • Tasks & Activity Tags
  • Trust Accounting
  • Reporting
  • Commissions
 
After a lunch break and exhibitor time, the afternoon sessions included mini 10-minute discussion topics like migration to HawkSoft 6, downloads, policy changes, database maintenance, and the future for those on local server installations. There was then time for an open Q&A discussion, as well as solution circles where agents could network and share ideas on various topics. An optional happy hour after the meeting gave attendees a chance to mingle with other agents in their area.

Take a look at our highlights and photos of each meeting below, and see what attendees had to say about each meeting!

 

 

Philadelphia, PA (September 5)


HawkSoft presenters:
Sean Hawkins (Co-founder & CPO), Angie Nice (Accounting) 

Agent presenters: Rob Bowen, Malena Farrell (HUG Board members)

Philly HUG - group shot
Attendees at the Philadelphia, PA meeting
Sean presenting Tasks - Philly HUG - sm-1
Sean Hawkins presents about Tasks in HawkSoft 6
Philly HUG - Exhibitor Area sm
Agents speak with exhibitors

 

 


Feedback from attendees:

“Thank you so much! We were certainly exhausted but also energized by how helpful and effective HawkSoft can be for my business!”

“I'm really glad that Sean and the other HUG members took the time to focus on the new reporting features in HawkSoft 6, along with the other aspects like the new commission rules. There is always good discussion when you get a group together like that.”


 

 

 

Columbus, OH (September 12)


HawkSoft presenters/attendees:
Linda Anderson (Sales), Sarah Blanco (Accounting), Paul Hawkins (Co-founder & CEO), Michael Ley (Network Relations)

Agent presenters: Kelly Endicott, George Patterson (HUG Board members)

 

Columbus HUG group shot
Attendees at the Columbus, OH meeting
Sarah Blanco - Columbus HUG-1
Sarah Blanco presents about accounting workflows in HawkSoft 6
Michael selfie - Columbus HUG-1
Michael takes a shot with the HawkSoft and agent presenters

 

 


Feedback from attendees:

"This was my first HUG event. Everyone presenting was very knowledgeable, there was plenty of help in the room, the content was really helpful, and everyone was super friendly and professional. You guys clearly know what you're doing!”"

“Appreciate all that everyone at HawkSoft AND our HUG leaders do to provide support.”


 

 

 

Canby, OR (October 3)


HawkSoft presenters/attendees:
 Paul Hawkins (Co-founder & CEO), Sean Hawkins (Co-founder & CPO), Sarah Blanco (Accounting) 

Agent presenters: Michelle Hancock (HUG Board member)

Canby - group shot full
Attendees at the Canby, OR meeting
Canby audience
Attendees watch presentations on HawkSoft 6
Canby - HS employees
Many HawkSoft employees had the chance to attend at the HawkSoft home office!
Canby - vendor speaks
Exhibitors introduce themselves to attendees
Canby - solution circle Paul
Paul Hawkins participates in a solution circle with agents

 

 


Feedback from attendees:

“Every time I come to one of these events I walk away with so much good info. Everyone is so helpful and nice.”

“People asked lots of questions that'd never occurred to me before, so I learned lots more than I'd expected.”

“I didn't realize how many Quick Reports there were and how to set up my own. Great information.”


 

 

 

Arlington, TX (October 17)


HawkSoft presenters/attendees:
  Paul Hawkins (Co-founder & CEO), Brandon Olivera (Sales), Angie Nice (Accounting)

Agent presenters: Kelly Endicott (HUG Board member

Group shot-1
Attendees at the Arlington, TX meeting

 

 


Feedback from attendees:

“Great organization as usual. Love that Paul [Hawkins, CEO] was there. Letting the agents participate is such a game changer compared to other systems. Information brought to these is valuable and can immediately be put to use.”

“Took tons of notes - Brandon and Paul did great.”

“Great way to hit on a lot of things at once.”


 

 

 

Newport Beach, CA (October 24)


HawkSoft presenters/attendees:
Sean Hawkins (Co-founder & CPO), Angie Nice (Accounting)

Agent presenters: Dirk Zeigler (HUG Board member)

 

Group shot
Attendees at the Newport Beach, CA meeting
Dirk presenting
Dirk Zeigler speaks to attendees
Sean conversation
Sean Hawkins has a conversation with attendees
Exhibitors-1
Agents speak with exhibitors
Solution circle-1
Agents participate in a solution circle

 

 


Feedback from attendees:

“I just wanted to let you know how valuable I found yesterday's HUG conference. I got so much more useful information than in past conferences, and it’s already helping me with my work.”

“Tasks & Activity Tags session was the main reason for my attendance.”

“HawkSoft is the best!”


 

 

 

Atlanta, GA (October 29)


HawkSoft presenters/attendees:
Paul Hawkins (Co-founder & CEO), Debby Neff (Accounting), Brian Hawthorne (Product Team)

Agent presenters: Kelly Endicott

IMG_6446-1
Attendees at the Atlanta, GA meeting
Brian presents
Brian Hawthorne presents on HawkSoft 6
Exhibitors
Agents speak with exhibitors
Presenters
HawkSoft and agent presenters speak with attendees
Solution circle
Agents have a discussion in a solution circle

 

 


Feedback from attendees:

“Great! I love that Paul [Hawkins, CEO] is so involved, and Brian is fantastic.”

“Amelia did a great job organizing. All of the HawkSoft staff were friendly and I can tell they all love their jobs.”


 

 

 

St. Petersburg/Tampa, FL (November 7)


HawkSoft presenters/attendees:
Paul Hawkins (Co-founder & CEO), Debby Neff (Accounting), Brian Hawthorne (Product Team)

Agent presenters: Bogus Handzel (HUG Board member)

 

Group shot-2
Attendees at the Florida meeting

 

 


Feedback from attendees:

“Great! I love that Paul [Hawkins, CEO] is so involved, and Brian is fantastic.”

“Amelia did a great job organizing. All of the HawkSoft staff were friendly and I can tell they all love their jobs.”


 

 

 

Thank you for helping make HUG Regional meetings happen!

HawkSoft and HUG want to thank all of the many people who volunteered their time and effort to these meetings, including the planning committees who put together the local agendas and all the agents and HawkSoft employees who presented sessions. You make HUG a fantastic organization!

Ready for the next great HUG event? Registration is still open for the 2025 HUG at Sea National Conference Cruise from Orlando to the Bahamas on April 14-18! Don’t miss out on this unforgettable, first-of-its-kind conference. See the HUG at Sea page to learn more and register. We can't wait to see you there!

 

 

 

 

Learn more about HawkSoft User Group

Learn more about the events, webinars, and other resources provided by the HawkSoft User Group.

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HawkSoft Marketing Editorial Team

Author: HawkSoft Marketing Editorial Team

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