June 22 2020 No Comments Partner API, HawkSoft Cloud, vendor integrations

HawkSoft's Partner API: an Update from the Road

Highway traffic lights

 

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June 22 2020 No Comments Digital marketing, Automation, Leads, lead scoring, marketing automation, NPS, segmentation

Buckets and Workflows: Creating a Communication Cadence with Prospects, Clients, and Referrals

Row of colorful hanging buckets

Guest blog by Khuram Hussain, 20 Miles

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June 19 2020 No Comments data, carriers, data transmission, technology

4 Things Agents & Carriers Can Do to Embrace Technology Together

Data transmission between agents and carriers

 

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May 20 2020 No Comments Insurance technology, Automation, client experience, Rough Notes Agency of the Year, Elite Insurance Solutions, Mike Stansbury

The Elite Client Experience: Tips from the 2019 Rough Notes Agency of the Year

Image Source: Arturo Paulino, Rough Notes

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May 18 2020 No Comments freshen indexes, data cleanup, clean data, HawkSoft data

Clean up HawkSoft Search and Report Results with Freshen Indexes

 

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May 18 2020 No Comments online reviews, online ratings, negative reviews, reputation management

Help, I've Got Negative Reviews! Best Practices for Improving Your Agency's Overall Ratings

Guest blog by Paul Moody, Bluejay Reviews

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April 21 2020 No Comments Net Promoter Score, NPS, Net Promoter Score survey, promoters

4 Ways to Boost Your NPS by Turning Clients into Promoters

Graphic by Rocket Referrals

Guest blog by by Torey & Carl Maerz, Rocket Referrals

Guest blogs are written by contributors outside of HawkSoft. The author's views are entirely their own and may not...

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April 20 2020 No Comments pandemic, business continuity, business interruption insurance, event cancellation, COVID-19, Coronavirus, workers comp

The Impact of COVID-19 on the Insurance Industry

 

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April 20 2020 No Comments Cybersecurity, data protection, strong password requirements, password security, password manager

Safe & Secure: implementing password security at your agency

 

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March 16 2020 No Comments Marketing, marketing automation, email marketing, efficiency, client experience

How to Use Marketing Automation to Improve Efficiency and the Client Experience

How to use marketing automation to improve efficiency and the client experience

Image source: Agency Revolution

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