HawkSoft: New Beginnings in New Bern

HawkSoft New Bern Open House - May 2, 2019

Spring is a time for new beginnings. Gardens begin to bloom, animals’ young open their eyes for the very first time, and the rest of the earth awakens...

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New Features in HawkSoft E-Signature, May 2019

HawkSoft E-Signature (powered by InsureSign) is a fast and easy-to-use e-Signature tool designed with insurance professionals in mind. Our integrated e-Signature solution is being upgraded in May...

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Switching Management Systems Shouldn't be Painful

Source: Shutterstock

Escaping change is impossible. It is the only way to make progress, both in our personal and professional lives. For an independent insurance agency, one example of change...

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Reflections on Fifteen Years with HawkSoft

Darrin DeFouw is HawkSoft’s most tenured current employee (outside of our co-founders). Today is his last day at HawkSoft before he pursues a new path outside the company. HawkSoft is pleased to...

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Update on HawkSoft's Partner API

This is a technical read, but it is worth it if you believe (as we do) that our Partner API is a central part to HawkSoft's future. The drawing above will make more sense by the end.

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Do You Know How to Harness Vital KPIs to Drive Your Agency's Growth?

 If you’re a sports fan, you know that stats can make or break an athlete. Every sport out there uses data to rank and measure the performance of teams and its members. The recruitment of athletes...

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Labor Day - "hard work" in the modern era

This article was originally posted on LinkedIn.

Our forefathers knew the meaning of hard work. They didn’t have a choice. Tilling fields, milking cows, carrying bale, chasing chickens, and walking...

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3 things agents should learn about cyber insurance and 4 steps to selling it.

This cartoon originally appeared in the Central Penn Business Journal. Used with permission.

“Alexa, activate level 10 cybersecurity defenses, now! And get me my insurance agent.”

Maybe, one day,...

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Up close and personal - the path to superior customer experience

“You’re the HawkSoft guy, aren’t you?”

“I am. My name is Nick, and I’m one of the Senior CSRs.”

 

On the morning of March 15, a Senior HawkSoft CSR walked into an insurance agency in the rural...
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6-point handbook on how to integrate core values into company culture and processes

HawkSoft core values are displayed on two office walls; a daily reminder to employees of our mission to each other and our customers.

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