---
title: HawkTalk
---

- [Home](http://hawksoft.com/)
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    - [HUG (HawkSoft User Group)](https://www.hawksoft.com/hugs/index.html)
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- [Contact Us](https://www.hawksoft.com/contact/)
- [Blog](https://hawksoft.com/blog/)

## [HawkTalk Blog](https://blog.hawksoft.com/)

## Industry insights for independent insurance agencies

 

[![Blog author](https://blog.hawksoft.com/hubfs/HawkSoft%20-%20Oct%202017/image/cropped-cropped-HawkSoft-Square-Logo.png)](https://www.hawksoft.com/)

## [Managing Your Agency Task List in HawkSoft](https://blog.hawksoft.com/managing-your-agency-task-list-in-hawksoft)

## [Why One Size Doesn't Fit All in Agency Payments](https://blog.hawksoft.com/why-one-size-doesnt-fit-all-in-agency-payments)

## [You Can't Scale Chaos: Why Every Agency Needs an Annual Tech Audit](https://blog.hawksoft.com/you-cant-scale-chaos-why-every-agency-needs-an-annual-tech-audit)

## [The Hidden Cost of Policy Lapses and the Payment Features That Stop Them](https://blog.hawksoft.com/the-hidden-cost-of-policy-lapses-and-the-payment-features-that-stop-them)

## [How to Supercharge Your Social Media Content Strategy with AI](https://blog.hawksoft.com/how-to-supercharge-your-social-media-content-strategy-with-ai)

## [The AI Dilemma: AI-First vs. AI-Enabled Solutions](https://blog.hawksoft.com/ai-first-vs-ai-enabled-solutions)

## [Scaling with AI Agents: Liberate & RightSure Podcast Recap](https://blog.hawksoft.com/scaling-with-ai-agents-liberate-rightsure-podcast-recap)

## [Customizing Your Client View in HawkSoft](https://blog.hawksoft.com/customizing-your-client-view-in-hawksoft)

## [Does Your Technology Fuel Your Agency's Culture?](https://blog.hawksoft.com/does-your-technology-fuel-your-agency-culture)

## [Podcast Recap: Mivation + Landmark Insurance & Financial Group](https://blog.hawksoft.com/podcast-recap-mivation-landmark-insurance-financial-group)

## [2026 HUG National Conference: The Texas Recap](https://blog.hawksoft.com/2026-hug-national-conference-the-texas-recap)

## [How to Scale Your Insurance Agency by Layering AI on Your AMS](https://blog.hawksoft.com/how-to-scale-your-insurance-agency-by-layering-ai-on-your-ams)

## [3 Things to Do in the New HawkSoft Community Forum](https://blog.hawksoft.com/3-things-to-do-in-the-new-hawksoft-community-forum)

## [The True Cost of an AMS: A Guide to AMS Pricing](https://blog.hawksoft.com/guide-to-ams-pricing)

## [Improving Farm and Agribusiness Downloads for Independent Agents](https://blog.hawksoft.com/improving-farm-and-agribusiness-downloads-for-independent-agents)

## [4 Ways to Use Your AMS Data to Automate Client Retention](https://blog.hawksoft.com/4-ways-to-use-your-ams-data-to-automate-client-retention)

## [Supporting Leadership Opportunities for Women in Insurance](https://blog.hawksoft.com/supporting-leadership-opportunities-for-women-in-insurance)

## [Managing Your Digital Presence: Jump Suit Group & Fitts Insurance Podcast Recap](https://blog.hawksoft.com/managing-your-digital-presence-jump-suit-group-fitts-insurance-podcast-recap)

## [Simplifying Task Creation in HawkSoft](https://blog.hawksoft.com/simplifying-task-creation-in-hawksoft)

## [Why Email Encryption Is No Longer Optional for Insurance Agencies](https://blog.hawksoft.com/why-email-encryption-is-no-longer-optional-for-insurance-agencies)

## [How to Implement AI at Your Independent Insurance Agency](https://blog.hawksoft.com/how-to-implement-ai-at-your-independent-insurance-agency)

## [2025 HawkSoft User Group Regional Meetings](https://blog.hawksoft.com/2025-hawksoft-user-group-regional-meetings)

## [Grow with Virtual Assistants: Elevate Teams & Woodland Park Insurance Services Podcast Recap](https://blog.hawksoft.com/podcast-elevate-teams-woodland-park)

## [2025 Hawk's Nest Leadership Retreat](https://blog.hawksoft.com/2025-hawks-nest-leadership-retreat)

## [Celebrating 30 Years of HawkSoft!](https://blog.hawksoft.com/celebrating-30-years-of-hawksoft)

## [Changing the Claims Experience: ClaimSetter & Insure Pro Podcast Recap](https://blog.hawksoft.com/podcast-claimsetter-insurepro)

## [Email Security: RPost & Mathews Insurance Podcast Recap](https://blog.hawksoft.com/podcast-rpost-mathews-insurance)

## [Customizing a Quick Report in HawkSoft 6](https://blog.hawksoft.com/customizing-a-quick-report-in-hawksoft-6)

## [Meet HawkSoft Employees with Insurance Experience: Matt and Noemi](https://blog.hawksoft.com/meet-hawksoft-employees-with-insurance-4)

## [Keeping the Personal Touch: Levitate and Carolina Property Insurance podcast recap](https://blog.hawksoft.com/podcast-recap-levitate-carolina-property-insurance)

## [A Legacy of Community at EAB Insurance Group](https://blog.hawksoft.com/a-legacy-of-community-at-eab-insurance-group)

## [Building a Niche in Nonprofit](https://blog.hawksoft.com/nonprofit-niche)

## [Email Security 101: What Every Insurance Agency Needs to Know](https://blog.hawksoft.com/email-security-101)

## [Creating Effective Social Media Campaigns for Your Independent Insurance Agency](https://blog.hawksoft.com/creating-an-effective-social-media-campaign)

## [Your Voice, Our Innovation: Implementing Feedback with HawkSoft Community](https://blog.hawksoft.com/implementing-user-feedback-with-hawksoft-community)

## [Transactional CRM: b atomic & Bell Insurance Solutions podcast recap](https://blog.hawksoft.com/podcast-b-atomic-bell-insurance)

## [See what happened at 2025 HUG at SEA National Conference!](https://blog.hawksoft.com/2025-hug-national-conference-summary)

## [Maximize Efficiency with an Integrated CRM and Data Analytics](https://blog.hawksoft.com/integrated-crm-with-data-analytics)

## [Prioritizing Community Engagement at Your Agency](https://blog.hawksoft.com/prioritize-community-engagement)

## [VoIP integration: Lightspeed Voice & Handzel & Associates podcast recap](https://blog.hawksoft.com/podcast-lightspeed-voice-handzel)

## [Meet HawkSoft Employees with Insurance Experience - Product Support & Customer Success](https://blog.hawksoft.com/hawksoft-employees-with-insurance-experience-3)

## [Acquisitions made easy: Milly Books & ICA Group Podcast Recap](https://blog.hawksoft.com/podcast-cake-ica-group)

## [30 Years of Innovation at HawkSoft](https://blog.hawksoft.com/30-years-of-innovation)

## [Alleviate burnout and boost employee satisfaction, productivity, & retention](https://blog.hawksoft.com/employee-satisfaction-foresight)

## [Standout Service for Agency Bill: Agave & All Coverage Insurance Podcast Recap](https://blog.hawksoft.com/podcast-agave-all-coverage)

## [Streamlining agency hiring & onboarding processes](https://blog.hawksoft.com/streamline-hiring-onboarding-foresight)

## [2024 HawkSoft User Group Regional Meetings](https://blog.hawksoft.com/2024-hug-regionals)

## [Meet HawkSoft Employees with Insurance Experience - Sales & Marketing](https://blog.hawksoft.com/hawksoft-employees-with-insurance-experience-2)

## [Agency Bill, Simplified: Ascend & Crane Insurance Group Podcast Recap](https://blog.hawksoft.com/podcast-ascend-crane-insurance)

## [Understanding Commission Management in HawkSoft 6](https://blog.hawksoft.com/hawksoft6-commission-management-overview)

## [Policy Data Intake: Canopy Connect & The Johns Family Agency Podcast Recap](https://blog.hawksoft.com/podcast-canopy-connect-johns-family)

## [Tips on moving from a captive to independent insurance agent](https://blog.hawksoft.com/tips-on-captive-to-independent-agent-transition)

## [Getting and maintaining carrier appointments for your independent agency](https://blog.hawksoft.com/getting-carrier-appointments)

## [Smart COIs: Certificial & Paradiso Insurance podcast recap](https://blog.hawksoft.com/podcast-certificial-paradiso-insurance)

## [Integrated Marketing: Agency Revolution & Waverley Insurance Podcast Recap](https://blog.hawksoft.com/podcast-agency-revolution-waverly-insurance)

## [Meet HawkSoft Employees with Insurance Experience - Client Services Team](https://blog.hawksoft.com/hawksoft-employees-with-insurance-experience-1)

## [3 Things You Should Do in Every Social Media Post](https://blog.hawksoft.com/3-things-agencies-should-do-in-every-social-post)

## [Sales Pipeline Automation: AgencyZoom & Ameriguard Insurance Podcast Recap](https://blog.hawksoft.com/podcast-agencyzoom-ameriguard)

## [An Agency in Your Pocket: Insurance Agent App & Atkinson Insurance Agency podcast Recap](https://blog.hawksoft.com/podcast-insurance-agent-app-atkinson-agency)

## [Getting Started with Quick Reports in HawkSoft 6](https://blog.hawksoft.com/getting-started-with-quick-reports)

## [Building pipelines: InsuredMine & Texan Insurance podcast recap](https://blog.hawksoft.com/podcast-insuredmine-texan)

## [Achieving Success with Virtual Assistants](https://blog.hawksoft.com/achieving-success-with-virtual-assistants)

## [See what happened at HUG 2024 National Conference!](https://blog.hawksoft.com/2024-hug-national-conference-summary)

## [5 Things to Know about Tasks in HawkSoft Cloud](https://blog.hawksoft.com/5-things-to-know-about-tasks)

## [Customer retention: ClientCircle & Cowart Agency podcast recap](https://blog.hawksoft.com/podcast-clientcircle-cowart)

## [Communication integration: Bridge & Cobos Insurance podcast recap](https://blog.hawksoft.com/podcast-bridge-cobos)

## [4 things your agency should be doing on social media](https://blog.hawksoft.com/4-things-agencies-should-do-on-social-media)

## [Strategies for getting started with commercial lines](https://blog.hawksoft.com/getting-started-with-commercial-insurance)

## [Seamless digital payments: ePayPolicy & Alpha Direct Agency podcast recap](https://blog.hawksoft.com/podcast-epaypolicy-alphadirect)

## [Updates to 10DLC compliance: prior texting opt-in & privacy statement](https://blog.hawksoft.com/10dlc-compliance-optin-disclosure-privacy-statement)

## [LOBs and opportunities for independent agencies to consider in 2024](https://blog.hawksoft.com/new-opportunities-for-2024)

## [Automating busy work: Adapt API & GRIT Insurance podcast recap](https://blog.hawksoft.com/podcast-adaptapi-grit-insurance)

## [2023 HawkSoft User Group Regional Meetings](https://blog.hawksoft.com/2023-hug-regionals)

## [Creating a community: YMI Insurance on social media strategy](https://blog.hawksoft.com/social-media-strategy-ymi)

## [Agency IT & security: Archway & Kevin Panter Insurance podcast recap](https://blog.hawksoft.com/podcast-archway-kevin-panter)

## [Client Connectivity: GloveBox & Graves Insurance Group podcast recap](https://blog.hawksoft.com/podcast-glovebox-graves-insurance)

## [Retention & remarketing toolbox for beating the hard market](https://blog.hawksoft.com/remarketing-retention-toolbox-for-hard-market)

## [Updates on the HawkSoft Partner API Program & New Version 3.0](https://blog.hawksoft.com/partner-api-3.0)

## [Leveraging agency data: Aureus Analytics & Patriotic Insurance podcast](https://blog.hawksoft.com/podcast-aureus-patriotic)

## [Quantifying Quality: a Conversation with ValChoice and K&M Insurance](https://blog.hawksoft.com/valchoice-podcast-ep1-summary)

## [Tips for increasing productivity in your carrier relationships](https://blog.hawksoft.com/increase-productivity-in-carrier-relationships)

## [Strategies for Navigating the Uncertainties of Carrier Capacity](https://blog.hawksoft.com/carrier-capacity-strategies)

## [See what agencies are saying about HawkSoft 6!](https://blog.hawksoft.com/hawksoft6-testimonials)

## [What to consider when joining an insurance agency network](https://blog.hawksoft.com/evaluating-insurance-network-partners)

## [Navigating Medicare for Clients: Why P&C Insurance Agents Should Care](https://blog.hawksoft.com/navigating-medicare-for-clients)

## [5 Ways to Protect Your Insurance Business from Business Email Compromise Attacks](https://blog.hawksoft.com/prevent-business-email-compromise)

## [An experiment with AI content generation tools](https://blog.hawksoft.com/ai-content-creation-tools)

## [Streamline ACORD Form management with an insurance AMS](https://blog.hawksoft.com/streamline-acord-form-management-with-an-insurance-agency-management-system)

## [Discussing HawkSoft's 'cilantro components' with The Insurance Guys](https://blog.hawksoft.com/cilantro-component-insurance-guys)

## [Everything's bigger in Texas! 2023 HUG National Conference Summary](https://blog.hawksoft.com/hug-national-conference-2023)

## [When spreading misinformation about a competitor backfires](https://blog.hawksoft.com/when-spreading-misinformation-about-a-competitor-backfires)

## [HawkSoft becomes the first AMS to support Agriculture/Farm policy downloads in partnership with Ivans and AUGIE](https://blog.hawksoft.com/farm-downloads)

## [Leveraging AI and ChatGPT for the Modern Insurance Agent](https://blog.hawksoft.com/chatgpt-applications-insurance)

## [Software in the cloud: browser-based vs. desktop-based applications](https://blog.hawksoft.com/cloud-software-terms-browser-vs-desktop)

## [HawkSoft's Partner Program - Successes in 2022 and Goals for 2023](https://blog.hawksoft.com/partner-program-2023-goals)

## [Thoughts from Big I's First InsurTech Summit](https://blog.hawksoft.com/2023-insurtech-summit-summary)

## [What to consider when buying, selling, or merging an insurance agency](https://blog.hawksoft.com/considerations-during-agency-acquisition-or-merge)

## [How to help clients save on auto costs with loan refinancing](https://blog.hawksoft.com/help-clients-save-with-auto-loan-refinancing)

## [Implementing multi-factor authentication for your business](https://blog.hawksoft.com/mfa-implementation)

## [Using life insurance software to round out P&C accounts and attract new clients](https://blog.hawksoft.com/choosing-life-insurance-software)

## [Employees express gratitude for the HawkSoft leadership team](https://blog.hawksoft.com/employee-comments-gratitude)

## [See what happened at the Fall 2022 Regional HawkSoft User Group meetings](https://blog.hawksoft.com/hug-2022-fall-regional-meetings-recap)

## [The Do's and Don'ts of Data Backup](https://blog.hawksoft.com/data-backup-best-practices)

## [Direct bill vs agency bill: solving legacy billing pain points](https://blog.hawksoft.com/direct-vs-agency-bill-solving-pain-points)

## [7 tips for choosing a new technology solution for your insurance agency](https://blog.hawksoft.com/7-tips-for-choosing-technology)

## [The 'green field' of cannabis insurance](https://blog.hawksoft.com/cannabis-insurance)

## [How can independent agencies (and the systems they use) keep client data secure?](https://blog.hawksoft.com/client-data-security)

## [Boost Your Insurance Agency's Productivity with Digital Automation Tools](https://blog.hawksoft.com/digital-automation-tools)

## [Insurance Software: What It Is and Where It's Headed](https://blog.hawksoft.com/insurance-software-benefits-and-trends)

## [Using HawkSoft’s 2-way API integration with marketing automation partners](https://blog.hawksoft.com/2-way-integration-marketing-automation)

## [How to Set Up a Referral Program that Benefits Your Community](https://blog.hawksoft.com/referral-program-community-involvement)

## [A Generous Spirit: Honoring Robert Mackoul, HawkSoft's 2022 Dick Fanazick Award Recipient](https://blog.hawksoft.com/robert-mackoul-dick-fanazick-award)

## [On the same team: a chat with ACT's Chris Cline on solving agency tech problems](https://blog.hawksoft.com/chris-cline-solving-tech-problems)

## [How Technology is Changing Operating Models for Insurance Agencies](https://blog.hawksoft.com/tech-changing-operating-models-insurance-agencies)

## [Bigger than Software: 2022 HUG National Conference Summary](https://blog.hawksoft.com/hug-national-conference-2022)

## [What Are Smart COIs, and How Can They Help Your Agency and Clients?](https://blog.hawksoft.com/smart-cois)

## [The Four C's of Agency Value (and Risk)](https://blog.hawksoft.com/four-cs-agency-value-risk)

## [The Dos and Don'ts of High-Performing Email Subject Lines](https://blog.hawksoft.com/writing-high-performing-email-subject-lines)

## [4 Updates That Help You Manage Certificates & Holders in HawkSoft](https://blog.hawksoft.com/managing-certificates-and-holders)

## [Experience Revolutionary Efficiency with HawkSoft Agency Management System Software](https://blog.hawksoft.com/agency-management-system-revolutionary-efficiency)

## [Excellence by the Numbers: A Data-Driven Approach to Superior Service](https://blog.hawksoft.com/best-practices-data-claims)

## [Practical Digital Marketing Tips for Insurance Agencies on a Budget](https://blog.hawksoft.com/affordable-digital-marketing-tips)

## [3 Reasons to Set Up HawkSoft Agent Portal Today](https://blog.hawksoft.com/agent-portal-3-reasons)

## [2022 Partner API update: 2-way API integration, PartnerTalk webinar series, and more](https://blog.hawksoft.com/partner-api-update-2022)

## [What Do Agencies Think about HawkSoft's Core Values?](https://blog.hawksoft.com/core-values-agency-feedback)

## [Log4j Security Vulnerability Does Not Impact HawkSoft Program or Data](https://blog.hawksoft.com/log4j-impact)

## [Putting People First: Honoring Kevin Dougherty, HawkSoft's 2021 Dick Fanazick Award Recipient](https://blog.hawksoft.com/kevin-dougherty-dick-fanazick-award)

## [Should You Stay with a Technology Platform That's Been Acquired? Ask These 6 Questions](https://blog.hawksoft.com/platform-acquisitions-6-questions-to-ask)

## [5 Things to Look for in a Commercial Comparative Rater](https://blog.hawksoft.com/5-things-to-look-for-in-a-comparative-rater)

## [Connecting with the HawkSoft Family at the 2021 HUG National Conference](https://blog.hawksoft.com/hug-national-conference-2021)

## [Convert More Prospects with Better Integrations](https://blog.hawksoft.com/convert-more-prospects-with-better-integrations)

## [A Lasting Legacy: the Incredible Story of Louis & Irene Rotta and Al McGarr](https://blog.hawksoft.com/louis-irene-rotta)

## [Right Message, Right Client, Right on Time: Automating the Renewal Process](https://blog.hawksoft.com/renewal-automation)

## [How Insurance Agents Can Use Nextdoor to Drive Referrals](https://blog.hawksoft.com/drive-referrals-on-nextdoor)

## [Cross-selling life insurance: commit to being a trusted advisor](https://blog.hawksoft.com/cross-selling-life-insurance)

## [Organize and Track Submissions at a Glance in HawkSoft](https://blog.hawksoft.com/submission-tracking)

## [6 Ways Your Agency Can Drive More Revenue from Your Online Presence](https://blog.hawksoft.com/drive-revenue-from-online-presence)

## [Changes to HawkSoft Text Messaging due to 10DLC](https://blog.hawksoft.com/hstm-changes-10dlc)

## [HawkSoft Plans to Support Windows 11](https://blog.hawksoft.com/windows-11-support)

## [The HawkSoft Help Portal: Your New All-in-One Help Resource](https://blog.hawksoft.com/help-portal-introduction)

## [Growing Your Small Commercial Book: Creating the Buying Experience Millennial and Gen Z Business Owners Want](https://blog.hawksoft.com/millennial-gen-z-buying-experience)

## [The True ROI of Google Reviews, and How to Collect Them](https://blog.hawksoft.com/google-review-roi-and-collection)

## [Finding Your Niche: an Inteview with CedarBrew](https://blog.hawksoft.com/cedarbrew-finding-your-niche)

## [Changes to Business Texting with the Introduction of 10DLC Policies](https://blog.hawksoft.com/10dlc-policies-introduction)

## [Joint Statement on integration with Better Agency](https://blog.hawksoft.com/statement-on-integration-with-better-agency)

## [How Technology Solves the Small Commercial Dilemma](https://blog.hawksoft.com/small-commercial-technology)

## [Understanding & Implementing Chatbots at Your Agency](https://blog.hawksoft.com/chatbots)

## [Getting Started with HawkSoft's Agency Intelligence and Sales & Retention Reports](https://blog.hawksoft.com/agency-intelligence-sales-retention)

## [The 7 Steps of a Consultative Sales Approach](https://blog.hawksoft.com/7-step-consultative-sales-approach)

## [Take Flight with HawkLink for Google Chrome](https://blog.hawksoft.com/introducing-hawklink-for-google-chrome)

## [A Standing Ovation: Tips from a Big I Best Practices Agency](https://blog.hawksoft.com/ovation-best-practices)

## [Innovative or Incomplete? Finding True InsurTech Solutions](https://blog.hawksoft.com/innovative-or-incomplete-finding-true-insurtech-solutions)

## [Using Advanced Reports in HawkSoft](https://blog.hawksoft.com/advanced-reports)

## [Report Types & Best Practices in HawkSoft](https://blog.hawksoft.com/reporting-types-best-practices)

## [Your Documents Tell a Story: Are You Listening?](https://blog.hawksoft.com/document-listening)

## [Work Smarter, Not Harder: Understanding AI in Insurance](https://blog.hawksoft.com/understanding-ai-in-insurance)

## [Speed 2 Lead: Insurance Lead Response Case Study](https://blog.hawksoft.com/speed-2-lead-case-study)

## [Learn Something New about HawkSoft: HUG Fall 2020 Workshops](https://blog.hawksoft.com/hug-fall-workshops-2020)

## [What can HawkSoft Agent Portal do for your agency?](https://blog.hawksoft.com/agent-portal-insights)

## [The Guaranteed Way to Get More Referrals from Loan Officers](https://blog.hawksoft.com/loan-officer-referrals)

## [Service Never Stops: Agency Community Relief Efforts During COVID-19](https://blog.hawksoft.com/community-relief-during-covid-19)

## [Save Time with the Digital Transformation of Dynamic COIs](https://blog.hawksoft.com/dynamic-insurance-verification)

## [3 Questions to Ask Technology Vendors about Your Client Data](https://blog.hawksoft.com/3-questions-for-vendors-about-data)

## [Shortcuts in HawkSoft](https://blog.hawksoft.com/shortcuts-in-hawksoft)

## [Answering Questions about HawkSoft Cloud](https://blog.hawksoft.com/answering-questions-hawksoft-cloud)

## [Digital Payment Management: Understanding the Benefits & Choosing a Provider](https://blog.hawksoft.com/digital-payment-choosing-a-provider)

## [2020 HawkSoft Town Hall & Product Roadmap Update](https://blog.hawksoft.com/townhall-2020)

## [Lessons from Pat Meeks, HawkSoft's 2020 Dick Fanazick Award Winner](https://blog.hawksoft.com/lessons-from-pat-meeks)

## [4 Ways to Grow Your Agency with Existing Customer Data](https://blog.hawksoft.com/4-ways-to-grow-with-customer-data)

## [HawkSoft's Partner API: an Update from the Road](https://blog.hawksoft.com/api-update-2020)

## [Buckets and Workflows: Creating a Communication Cadence with Prospects, Clients, and Referrals](https://blog.hawksoft.com/buckets-and-workflows)

## [4 Things Agents & Carriers Can Do to Embrace Technology Together](https://blog.hawksoft.com/4-ways-agents-carriers-embrace-technology-together)

## [The Elite Client Experience: Tips from the 2019 Rough Notes Agency of the Year](https://blog.hawksoft.com/elite-agency-of-the-year-2019)

## [Clean up HawkSoft Search and Report Results with Freshen Indexes](https://blog.hawksoft.com/refresh-client-data-with-freshen-indexes)

## [Help, I've Got Negative Reviews! Best Practices for Improving Your Agency's Overall Ratings](https://blog.hawksoft.com/handling-negative-reviews)

## [4 Ways to Boost Your NPS by Turning Clients into Promoters](https://blog.hawksoft.com/4-ways-to-boost-nps)

## [The Impact of COVID-19 on the Insurance Industry](https://blog.hawksoft.com/covid-19-impact-on-insurance)

## [Safe & Secure: implementing password security at your agency](https://blog.hawksoft.com/implementing-password-security)

## [How to Use Marketing Automation to Improve Efficiency and the Client Experience](https://blog.hawksoft.com/marketing-automation-efficiency-client-experience)

## [Increase Policy Retention with Automated Uprate Alerts](https://blog.hawksoft.com/increase-policy-retention-with-automated-uprate-alerts)

## [Grow Your Business Through the Lost Art of Keeping in Touch](https://blog.hawksoft.com/keep-in-touch-marketing)

## [It's Time to Update: Elevating Your HawkSoft Experience](https://blog.hawksoft.com/hawksoft-and-os-updates)

## [Incredible Implementers: One Agency's Path to Getting More Done](https://blog.hawksoft.com/incredible-implementers-mcclain)

## [The Myth of Multiples: Understanding Agency Value](https://blog.hawksoft.com/understanding-agency-value)

## [Introducing HawkSoft Self-Service Certificates](https://blog.hawksoft.com/self-service-certificates-benefits)

## [3 Keys to a Superior Online Customer Experience](https://blog.hawksoft.com/3-keys-to-superior-customer-experience)

## [Using Digital Tools to Cross-Sell Insurance](https://blog.hawksoft.com/digital-tools-for-cross-selling)

## [Protecting Your Data from Malware](https://blog.hawksoft.com/malware-protection)

## [Changes to how agencies license ACORD Forms in 2020](https://blog.hawksoft.com/changes-to-how-agencies-license-acord-forms-in-2020)

## [AUGIE and IVANS Connect 2019: Community, Not Competition](https://blog.hawksoft.com/augie-ivans-connect-2019)

## [Beyond Ping-Pong: What Millennials Actually Want](https://blog.hawksoft.com/millennial-values-insurance)

## [Using Policy Date Fields in HawkSoft](https://blog.hawksoft.com/dates-in-hawksoft)

## [Why Mobile is Vital to Your Agency's Future](https://blog.hawksoft.com/why-mobile-is-vital-to-your-agency)

## [5 Ways Independent Agencies Can Compete with Insurtech](https://blog.hawksoft.com/5-ways-agencies-compete-with-insurtech)

## [Get Your Agency Started with Texting: Best Practices & TCPA Compliance](https://blog.hawksoft.com/texting-best-practices-tcpa-compliance)

## [Workflow Tips for HawkSoft Text Messaging](https://blog.hawksoft.com/hawksoft-text-messaging-workflow-tips)

## [Farm insurance: protecting risk in the business of farming](https://blog.hawksoft.com/farm-insurance)

## [May 2019 ACT Meeting](https://blog.hawksoft.com/act-2019)

## [Drive more sales with Sales Pipeline](https://blog.hawksoft.com/sales-pipeline)

## [Conversion Manager, Leslee Wilcox, converts from HawkSoft to retirement](https://blog.hawksoft.com/leslee-wilcox-retires)

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