3 Keys to a Superior Online Customer Experience

Image source: Podium

Guest blog by Jared McKinney, Podium

Guest blogs are written by contributors outside of HawkSoft. The author's views are entirely their own and may not reflect the views of...

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Up close and personal - the path to superior customer experience

“You’re the HawkSoft guy, aren’t you?”

“I am. My name is Nick, and I’m one of the Senior CSRs.”

On the morning of March 15, a Senior HawkSoft CSR walked into an insurance agency in the rural town...
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