The Insurance Perspectives Podcast involves contributors outside of HawkSoft. The participants' views are entirely their own and may not reflect the views of HawkSoft.
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June
24
2024
No Comments
Customer Retention,
Automation,
customer experience,
mobile app,
insured app,
consumer app,
marketing automation,
API integrations,
insurance perspectives podcast
An Agency in Your Pocket: Insurance Agent App & Atkinson Insurance Agency podcast Recap
The Insurance Perspectives Podcast involves contributors outside of HawkSoft. The participants' views are entirely their own and may not reflect the views of HawkSoft.
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May
22
2024
No Comments
Customer Retention,
Automation,
online reviews,
marketing automation,
email marketing,
referrals,
API integrations,
insurance perspectives podcast
Building pipelines: InsuredMine & Texan Insurance podcast recap
The Insurance Perspectives Podcast involves contributors outside of HawkSoft. The participants' views are entirely their own and may not reflect the views of HawkSoft.
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April
26
2024
No Comments
Customer Retention,
Automation,
online reviews,
marketing automation,
email marketing,
referrals,
API integrations,
insurance perspectives podcast
Customer retention: ClientCircle & Cowart Agency podcast recap
The Insurance Perspectives Podcast involves contributors outside of HawkSoft. The participants' views are entirely their own and may not reflect the views of HawkSoft.
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January
31
2018
4 Comments
Education,
Agency Intelligence,
Net Promoter Score,
Customer Retention,
industry topics
How to use the Net Promoter Score survey to increase customer retention
5% increase in retention can lead to 25%-95% increase in profit(Source: Bain & Company)
Harvard Business Review says, “acquiring a new customer is anywhere from five to 25 times more expensive than...
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