How to use the Net Promoter Score survey to increase customer retention

5% increase in retention can lead to 25%-95% increase in profit(Source: Bain & Company)

Harvard Business Review says, “acquiring a new customer is anywhere from five to 25 times more expensive...

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Customize the Sales Pipeline in HawkSoft 4 (Bonus: Sales Pipeline Infographic)

(Source: Shutterstock)

HawkSoft 4 launches this October with a visual overhaul and a redesigned sales pipeline that will help you support and understand your agency better than ever.

 

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