The True ROI of Google Reviews, and How to Collect Them

Guest blog by Josh Hindman, Renew King

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Finding Your Niche: an Inteview with CedarBrew

Malena Farrell (right) with CedarBrew agents Rachel Grieder (center) and Robin Campbell (left)

Malena Farrell, HawkSoft customer and co-president of Cedar Risk Management, sees the independent...

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Changes to Business Texting with the Introduction of 10DLC Policies

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Joint Statement on integration with Better Agency

The following is a joint statement from Better Agency and HawkSoft.

To better serve their customers and to pursue the best route towards success for their company, the team at Better Agency is...

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How Technology Solves the Small Commercial Dilemma

Guest blog by Alan Ringvald, Relativity6

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Understanding & Implementing Chatbots at Your Agency

You’ve seen them before: that little “How can I help you today?” bubble that pops up in the corner of a website if you’re on the page for long, allowing you to interact with a computer application...

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Getting Started with HawkSoft's Agency Intelligence and Sales & Retention Reports

Does the word "reporting" send chills down your spine? Does your stomach turn at the thought of sifting through pages of data just to get a sense of how your agency's book of business is doing?...

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The 7 Steps of a Consultative Sales Approach

Image source: InsuredMine

Guest blog by Scott Taylor, InsuredMine

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Take Flight with HawkLink for Google Chrome

One of the greatest new features in HawkSoft, currently being rolled out to agencies over the coming weeks in version 5.1, is HawkLink for Google Chrome. You might be familiar with earlier versions...

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A Standing Ovation: Tips from a Big I Best Practices Agency

Big I’s list of Best Practices Agencies, released every few years, recognizes agencies who “represent the highest performers based on their growth and operational excellence.” The 2020 list included...

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