Rachel Stauffer

Rachel is the Content Manager at HawkSoft, where she focuses on creating engaging content for the independent agent community.

Recent Posts

Software in the cloud: browser-based vs. desktop-based applications

Most software applications these days tout themselves as being “in the cloud.” But what does that really mean? There are a number of different cloud models, ranging from desktop applications that...

Read More

Thoughts from Big I's First InsurTech Summit

As part of its meeting in Savannah, GA, at the end of January, the Big I held its first-ever InsurTech Summit. The event included two enlightening panels on insurance technology and where it’s...

Read More

What to consider when buying, selling, or merging an insurance agency

Most independent insurance agencies have noticed the uptick in agency mergers and acquisitions in the last several years, with over 1,000 independent agency acquisitions announced in 2021 and 40% of...

Read More

Implementing multi-factor authentication for your business

These days, simply having a password isn’t enough to keep your systems secure from digital threats. Multi-factor authentication (MFA), a system of logging in using two or more credential methods, is...

Read More

The Do's and Don'ts of Data Backup

The data stored in an agency’s management system is crucial for serving clients, and if anything happens to that data, the loss can be catastrophic for the agency. One of the best ways agencies can...

Read More

The 'green field' of cannabis insurance

Read More

How can independent agencies (and the systems they use) keep client data secure?

Independent insurance agencies are no strangers to the topic of data security. With data breaches becoming more and more commonplace, cyber insurance has become the fastest growing segment for US P&C...

Read More

How to Set Up a Referral Program that Benefits Your Community

Word of mouth referrals are the lifeblood of independent insurance agencies, and referral programs are a great way to maintain and increase new business. In a nutshell, a referral program gives...

Read More

On the same team: a chat with ACT's Chris Cline on solving agency tech problems

Read More

Excellence by the Numbers: A Data-Driven Approach to Superior Service

Read More