Rachel Stauffer

Rachel is the Content Manager at HawkSoft, where she focuses on creating engaging content for the independent agent community.

Recent Posts

Finding Your Niche: an Inteview with CedarBrew

Malena Farrell (right) with CedarBrew agents Rachel Grieder (center) and Robin Campbell (left)

Malena Farrell, HawkSoft customer and co-president of Cedar Risk Management, sees the independent...

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Changes to Business Texting with the Introduction of 10DLC Policies

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Understanding & Implementing Chatbots at Your Agency

You’ve seen them before: that little “How can I help you today?” bubble that pops up in the corner of a website if you’re on the page for long, allowing you to interact with a computer application...

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A Standing Ovation: Tips from a Big I Best Practices Agency

Big I’s list of Best Practices Agencies, released every few years, recognizes agencies who “represent the highest performers based on their growth and operational excellence.” The 2020 list included...

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Work Smarter, Not Harder: Understanding AI in Insurance

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Service Never Stops: Agency Community Relief Efforts During COVID-19

Nick Pembroke, vice president of McClain Insurance Services, delivers food with his kids and Patrick Doyle of Advocate Telecom

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3 Questions to Ask Technology Vendors about Your Client Data

Who really owns your agency’s data—you, or the systems that house your data? After reading Insurance Journal’s recent article on data ownership by Andrea Wells, we’d like to add our insights on the...

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Digital Payment Management: Understanding the Benefits & Choosing a Provider

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2020 HawkSoft Town Hall & Product Roadmap Update

HawkSoft held a virtual Town Hall & Product Roadmap meeting on July 9th for those who had registered to attend the 2020 HUG National Conference in Orlando, which was cancelled due to COVID-19. This...

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Lessons from Pat Meeks, HawkSoft's 2020 Dick Fanazick Award Winner

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