You’ve seen them before: that little “How can I help you today?” bubble that pops up in the corner of a website if you’re on the page for long, allowing you to interact with a computer application...

Big I’s list of Best Practices Agencies, released every few years, recognizes agencies who “represent the highest performers based on their growth and operational excellence.” The 2020 list included...

Nick Pembroke, vice president of McClain Insurance Services, delivers food with his kids and Patrick Doyle of Advocate Telecom

Who really owns your agency’s data—you, or the systems that house your data? After reading Insurance Journal’s recent article on data ownership by Andrea Wells, we’d like to add our insights on the...

HawkSoft held a virtual Town Hall & Product Roadmap meeting on July 9th for those who had registered to attend the 2020 HUG National Conference in Orlando, which was cancelled due to COVID-19. This...

Image Source: Arturo Paulino, Rough Notes