This article at a glance:

• More power for policyholders
• Interview with an agency: certs at CDL Associates
  • What does your agency use Self-service Certificates (SSC) for?
  • How has SSC changed your...

Text messaging is a great way to keep in communication with your clients, who are often more likely to respond—and do it quickly—by text than email or phone call. But texting clients from your...

Spring is a time for new beginnings. Gardens begin to bloom, animals’ young open their eyes for the very first time, and the rest of the earth awakens...